Legal notice

Legal Notice

Website Ownership & Operation

This website, Thai Luxury Hair, including all related content, services, product listings, graphics, branding, and functionality, is owned and operated by Thai Luxury Hair and its affiliated business operations.

By accessing, browsing, or purchasing from this website, you acknowledge and agree to comply with all policies, notices, disclaimers, and terms published on this website.

If you do not agree with these terms, you must discontinue use of this website immediately.

Business Model Disclosure

Thai Luxury Hair operates as an independent luxury retail and fulfillment platform connecting customers with premium beauty, hair, fashion, and related products sourced from third-party suppliers, distributors, manufacturers, fulfillment partners, and vendors located domestically and internationally.

Certain products may be:

Drop shipped
Supplier fulfilled
Manufactured by third parties
Imported internationally
Shipped from various warehouse locations

As a result:

Product packaging may vary
Shipping times may vary
Product labeling may differ from images shown online
Inventory availability may change without notice
Certain items may become unavailable after purchase due to supplier inventory synchronization delays

We reserve the right to cancel, refuse, limit, or modify any order at our sole discretion.

No Guarantees or Warranties

All products, services, content, and materials on this website are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied.

Thai Luxury Hair makes no guarantees regarding:

Product availability
Delivery timelines
Continuous website operation
Supplier inventory accuracy
Exact color matching
Product compatibility
Customer satisfaction
Allergic reactions or sensitivities
Hair texture consistency
Individual results from use of products

To the fullest extent permitted by law, Thai Luxury Hair disclaims all warranties including:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of information

Customers assume full responsibility for product selection and use.

Limitation of Liability

Under no circumstances shall Thai Luxury Hair, its owners, operators, affiliates, suppliers, employees, contractors, service providers, or fulfillment partners be liable for any:

Direct damages
Indirect damages
Incidental damages
Consequential damages
Punitive damages
Lost profits
Delayed shipments
Lost packages
Customs delays
Carrier errors
Data loss
Business interruption
Personal dissatisfaction
Allergic reactions
Hair treatment outcomes
Styling outcomes
Installation results
Color discrepancies
Third-party platform interruptions

This limitation applies even if Thai Luxury Hair has been advised of the possibility of such damages.

Maximum liability, if any, shall never exceed the amount paid by the customer for the specific order giving rise to the claim.

Third-Party Suppliers & Fulfillment Partners

Thai Luxury Hair may rely on independent suppliers, distributors, carriers, logistics companies, marketplaces, and fulfillment providers.

We are not responsible for:

Supplier delays
Supplier errors
Inventory inaccuracies
Warehouse disruptions
International customs inspections
Carrier delays
Force majeure events
Lost or stolen packages after carrier confirmation
Product discontinuations
Supplier policy changes

Customers acknowledge that fulfillment timelines are estimates only and are not guaranteed unless explicitly stated otherwise.

Product Representation Disclaimer

We make reasonable efforts to display product descriptions, colors, textures, dimensions, and images accurately. However:

Device screens vary
Lighting conditions differ
Supplier photography may vary
Handmade or natural products may contain slight variations

Product photos are for illustrative purposes only and may not represent exact sizing, density, texture, packaging, or appearance.

Beauty, Hair & Cosmetic Disclaimer

Customers are solely responsible for:

Patch testing products before use
Consulting professionals before cosmetic or beauty use
Determining compatibility with personal sensitivities, allergies, or medical conditions

Thai Luxury Hair is not liable for:

Allergic reactions
Hair loss
Chemical reactions
Improper installation
Improper maintenance
Third-party salon services
Damage caused by misuse or modification

All products should be used at the customer’s own discretion and risk.

Pricing & Typographical Errors

Thai Luxury Hair reserves the right to:

Correct pricing errors
Correct listing inaccuracies
Cancel orders resulting from system, supplier, or typographical errors
Modify product pricing without notice
Limit quantities purchased
Refuse service to anyone for lawful reasons

Orders may be canceled even after payment authorization if inaccuracies are identified.

Intellectual Property

All website content including but not limited to:

Logos
Branding
Product descriptions
Graphics
Website design
Text
Images
Layouts
Marketing materials

are protected by applicable intellectual property laws and may not be copied, reproduced, redistributed, or exploited without prior written permission.

Unauthorized use may result in legal action.

Fraud Prevention & Chargeback Protection

Thai Luxury Hair actively monitors transactions for fraud, abuse, unauthorized activity, reshipping schemes, false claims, item-switching, and chargeback misuse.

We reserve the right to:

Refuse suspicious orders
Request identity verification
Cancel high-risk transactions
Report fraudulent activity to payment processors or authorities
Submit evidence in response to chargebacks

Evidence may include:

Tracking confirmations
IP address records
Device verification
Delivery scans
Customer communications
Order metadata
Fraud-prevention screening results

Governing Law

This Legal Notice and all use of this website shall be governed by and interpreted under the laws applicable within the United States and the State of California, without regard to conflict-of-law principles.

Customers agree that any disputes arising from use of this website shall be subject to the exclusive jurisdiction determined by Thai Luxury Hair where permitted by law.